How to Shop
1. General provisions
a) By accepting the order, the Buyer accepts the Business Terms and Conditions for the delivery of the goods proclaimed by the Seller. Buyer and seller relationships are governed by these terms and conditions, which are binding on both parties unless otherwise expressly provided in the contract. The terms and conditions further define and specify the rights and obligations of the seller (Pavel Levý) and his customers (buyers) and in their current wording form the contents of the purchase contract (delivery of goods), respectively. is an integral part of it.
b) If a permanent purchase agreement is not agreed between the parties in written form, the seller will deliver the goods on the basis of an electronic order and a customer specification (orders received by electronic mail) on the form available at the time of the customer's first registration in the online store.
2. Subject of the contract
The subject of the contract is only the items explicitly stated in the purchase contract - the order (hereinafter referred to as "the goods"). Weights, dimensions, capacity, prices, performance and other information contained on the WWW pages of Pavel Levý, catalogs, prospectuses and other printed matter are non-binding data unless expressly stated in the contract as binding. Pavel Levý (hereinafter referred to as the seller) undertakes to supply his customers with:
- flawless goods in accordance with the specifications or characteristics typical of the type of goods in question
- complying with the standards, regulations and regulations in force in the Czech Republic
- equipped with Czech operating instructions, warranty sheets and post-warranty repaired lists, if it is customary for the type of goods
3. Place of performance
The place of performance is the seller's warehouse. When purchasing goods in person, the buyer is obliged to present a proof of complete payment of the goods in the dispatch warehouse. When the goods are taken by a person other than the buyer, the subscriber must prove himself / herself with the buyer's authorization, issued in the name and valid identity card of the authorized person.
4. Order of goods, conclusion of the contract
a) The validity of the electronic order is valid by filling in all the required data and details form. The order is a draft Purchase Agreement. No formal confirmation of the order by the seller is required for the conclusion of the purchase contract, the contract then arises from the delivery of the goods. In particular, the seller may reserve the creation of a contract by an order confirmation in a particularly costly case.
b) Subject to the nature of the transaction (quantity of goods, price, transport costs, distances etc.), the seller is always entitled to ask the buyer to authorize the order in an appropriate manner, eg by telephone or in writing. If the seller refuses to authorize the order in the required manner, the order is considered invalid.
c) If a long-term framework written purchase agreement is concluded between the participants, the electronic order shall specify and conclude the concluded contract and is an integral part thereof.
d) Permanent customers with whom a written purchase contract is concluded shall enjoy the benefits agreed upon when signing the contract, respectively. unilaterally offered by the seller after the conclusion of the contract on its website.
5. Price and payment
The offer prices listed on the WWW pages of Pavel Levý are valid at the moment of ordering. Prices listed in the printed price list are valid until the new price list is published. The seller reserves the right to print errors and price changes, in the case of exchange rate fluctuations, a significant increase in inflation, or a significant change in supplier's conditions with manufacturers and other suppliers of goods. The purchase price will be deemed to have been paid only by crediting the entire purchase price for a separate part of the delivery to the current account of the seller or by cash payment at the vendor's cash desk. In the event of non-compliance with any payment period, the buyer is liable to pay the seller late payment fees from the value of the unpaid amount in the amount of 0.1% for each day of delay. Seller reserves ownership of the goods until the purchase price is fully paid.
The invoice issued on the basis of a sales contract between the seller and the buyer is also a tax document. Acceptance of the goods by the purchaser is basically possible only after its full payment, unless agreed otherwise.
The cost of the goods is credited.
VAT Act Title III Section 9 (1) (a)
Taxable transactions shall be deemed to have been made on the sale of the goods under the contract of sale on the date of delivery, in other cases on the date of acceptance or payment of the goods, by the day which occurs earlier, unless otherwise provided in this Act.
"Date of delivery" in accordance with the Commercial Code: Title II, Section 2, Section 412, paragraph 1
If the seller is not obliged to deliver the goods in a specific place under the contract, delivery of the goods shall be handed over to the first carrier for carriage for the buyer if the contract provides for the dispatch of the goods by the seller.
6. Delivery time
The delivery period starts running from the date of receipt of the binding order, subject to receipt of all the documents necessary for the timely delivery of the order. In the case of goods in stock, the seller undertakes to deliver or deliver it to the carrier within 5 working days. The delivery period will be extended proportionately to the circumstances if the delay is caused by force majeure or circumstances not caused by the seller.
Most goods are mostly in stock. Some manufacturers, however, fail to report timely production outage or delivery delays. In the case of an important order, the buyer will ask the seller for a written confirmation of the order. If the ordered goods are not in stock or can not be delivered to the carrier within 5 days, the seller will notify the expected delivery date or offer another comparable product. In that case, however, it will require the buyer's approval. The delivery time is deemed to have been completed in time if the goods are ready at the place of delivery for delivery at the latest on the last day of the agreed or postponed delivery time. If the seller is not able to send the goods to the customer within 30 calendar days (hand over to the first carrier), he is obliged to return all funds paid by the customer to the current order - a purchase contract on his account without undue delay.
7. Transport conditions, postage
An overview of possible ways of delivering shipments and their prices for:
Česká pošta - the Czech Republic business package - payment upon takeover - with a delivery charge of 160.00 CZK
140, - postage and packing + 20, - cash on delivery
Business Package - Delivery within the next day of shipment
GLS - payment at takeover 99.00 CZK
79, - postage and packing + 20, - cash on delivery
In the Czech Republic, the delivery date is the next business day after the takeover. In the event of a failure at first attempt, the driver will try to reach you in the next few days.
Possible for shipments from 0 to 40 Kg.
PPL - payment upon takeover - with a delivery charge of CZK 140.00
120, - postage and packing + 20, - cash on delivery
Delivery within 24 hours of an expedition anywhere in the Czech Republic, whether home or work.
If the driver fails to reach you at the first delivery attempt, he will leave a notification in the mailbox and deliver the next business day to you. The exact delivery time can not be determined in advance, the estimated time of delivery can be found at www.ppl.cz after entering the postcode of the delivery address.
In this way it is possible to transport consignments from 0 to 50 Kg.
Personal collection in the stone shop 0.00 Kč
Only applies to orders placed in the online store!
Beware - Wait for an e-mail or SMS with confirmation before picking up the goods. We'll send them as soon as the goods are ready for the store.
The store will be ready for you for the next 5 business days. If you do not remove goods within this deadline, they are released for free.
GLS - Slovakia 220.00 CZK
In the case of prepayment to the bank account, the transport will be 220 CZK:
Czech Post - after EU700.00 CZK
For international payments, please use a bank account:
Account number: 2601417759
Bank code: 2010
Variable symbol: Your order number
SWIFT / BIC: FIOBCZPPXXX
In each country, the transport is calculated according to the weight and dimensions of the parcel, so please wait for the amount of transport.
Czech Post - EMS - express mail 220.00 CZK
EXPRESS MAIL SERVICE represents the fastest transport of documents and goods weighing 20 kg throughout the Czech Republic. EMS is the only guaranteed delivery service the day after the day of submission, on a business day and on a Saturday.
Overview of possible forms of payment and their prices:
Cash on delivery 20.00 CZK
(orders up to CZK 20,000.00)
Cash on delivery is determined by individual carriers - Czech Post, PPL and GLS - one of which you choose when ordering goods.
Transferring from account 0.00 CZK
For payment from the Czech Republic please use the account:
Please use an account for international payments:
Account number: 2601417759
Bank code: 2010
Variable symbol: Your order number
SWIFT / BIC: FIOBCZPPXXX
In cash per person. picking 0.00 CZK
The goods can be picked up personally in a stone shop only after having ordered the goods through e-shop and by phone the deadline for picking up the ordered goods
Delivery time is within 3 working days of delivery of the shipment to the carrier. The buyer is obligated to take the goods from the carrier properly, to check the integrity of the packages, the number of packages and, in the event of any defects, to notify the carrier without undue delay. The invoice and tax document are then enclosed in the marked package.
8. Warranty, service
The warranty period begins to run from the date of delivery of the goods to the buyer or end-user at the time of sale. The seller provides a guarantee for the quality and completeness of the delivery. Goods are shipped with a warranty of at least 24 months. If the buyer discovers defects in the receipt of the goods, he / she should best communicate these facts in writing without undue delay.
The claim sheet must include the date of delivery of the goods, the name of the product, the quantity complained of, the description of the defect and the claim for the settlement of the claim.
The seller or his authorized representative decides on the claim immediately, in complex cases within three business days. This period does not include the time appropriate to the type of product or service needed to expertly assess the defect. Complaints, including the removal of a defect, must be settled without undue delay, no later than 30 days after the date of the claim, unless the seller agrees with the consumer for a longer period. Upon expiry of this period, the consumer has the same rights as a defect that can not be eliminated.
9. Final Provisions
These Terms and Conditions apply in the wording given on Seller's website on the day of the electronic order submission, unless otherwise agreed between the parties. In the case of a permanent contractual relationship (if a framework purchase contract is concluded in writing), the buyer has the right to withdraw from the contract if there is a substantial change in the conditions after signing the contract. If the order is dispatched after the day the conditions change, it agrees with the change. Withdrawal is effective at the moment of delivery to the seller, but does not apply to the shipment already handed over to the carrier. By sending the electronic order, the buyer accepts all the terms and conditions of the Business Terms and Conditions, as applicable on the date of dispatch of the order, as well as on the day of sending the order, a valid amount of the ordered goods (including shipping and transport costs) listed in the price list on the website. in a concrete case, it is demonstrably otherwise agreed. The Purchaser is bound irrevocably by the Purchase Order (Purchase Agreement) for the period specified for the delivery of the Goods. Participants expressly agree, within the meaning of Section 262 (1) of the Commercial Act, that unless the conditions are expressly provided otherwise, their rights and obligations are governed by the Commercial Code, in particular the provisions of Section 409 et seq.
The seller is liable to the buyer for the fact that the item sold is in agreement with the buyer in agreement with the purchase contract, in particular that it is defective.
Unless otherwise stated in this Act, a sale contract shall be understood to mean that the item being sold has the quality and utility features required by the contract, the seller, the manufacturer or his agent described or the expected advertising, or the quality and utility of the thing of the kind customary to comply with the requirements of the legislation, is in the appropriate quantity, degree or weight and corresponds to the purpose which the seller states for the use or for which the thing is usually used. The date of minimum durability for food must be indicated and, if it is a perishable food, the date of application. If the nature of the matter so permits, the buyer has the right to have the thing checked or to have his / her activity shown to him / her.
In the event that the buyer is not in compliance with the Purchase Agreement ("Contract with the Purchase Agreement"), the Buyer has the right to bring the item free of charge and without undue delay to the condition corresponding to the Purchase Agreement, as required buyer either by replacing the item or by repairing it; If such a procedure is not possible, the buyer may require a reasonable discount on the price of the item or withdraw from the contract. This is not the case if the buyer knew, prior to taking over the item, the breach of the purchase contract or caused the contradiction with the purchase contract.
A conflict with a sales contract that occurs within six months of the date of receipt of the item shall be deemed to be a breach existing at the time of its acceptance unless it is inconsistent with the nature of the thing or unless otherwise proven.
If the contract was concluded with the use of means of distance communication, the consumer has the right to withdraw from the contract without giving any reason and without any sanction within 14 days of taking delivery. In the event that the supplier has not provided the consumer with the information he is required to deliver in writing or by any other similar means in accordance with the provisions of paragraphs 4 and 6, this withdrawal period shall be 3 months from the receipt of the transaction. However, if the information is properly transmitted during the course of the procedure, the three-month period ends and the 14-day period runs from then on.